Shipping policy
Shipping policy
Last updated: September 6, 2026
This policy explains how FIDNOSHOP ("FIDNO", "we", "us") ships the orders placed at www.fidnoshop.com. By placing an order you agree to the terms below. Questions: fidnoshop@gmail.com.
Processing time
Orders are processed and shipped within 2–3 business days (Monday to Friday, excluding U.S. holidays) after payment is confirmed. During launches or sale periods processing can take a little longer; if that happens we will let you know by email.
Shipping rates and delivery times
Shipping costs and delivery options are calculated at checkout based on your address and the items in your cart.
- United States — standard shipping: 3–5 business days after the order ships. Standard shipping is free on qualifying orders; the current threshold is shown at checkout.
- Other countries: where shipping is offered at checkout, delivery usually takes 7–21 business days after the order ships, depending on the destination and customs.
Delivery times are estimates, not guarantees. Carrier delays, weather, customs inspections and incorrect addresses can add time and are outside our control.
Tracking
As soon as your order ships you will receive a shipping-confirmation email with a tracking link. You can also see the status of every order in your account. Tracking information can take 24–48 hours to update after the label is created.
Duties, taxes and customs
For orders shipped outside the United States, import duties, taxes and customs fees may be charged by your country when the package arrives. Unless they are shown and paid at checkout, these charges are the responsibility of the recipient. We cannot mark orders as gifts or declare a lower value.
Shipping address
Please check your address before completing the order. We ship to the address entered at checkout and cannot change it once the order has left our facility. Orders returned to us because of an incorrect or incomplete address can be reshipped at the customer's expense or refunded minus the original shipping cost.
Lost, delayed or damaged packages
If your tracking shows no movement for more than 7 business days (United States) or 20 business days (international), or your package arrives damaged, write to fidnoshop@gmail.com with your order number and, for damage, photos of the package and the item. We will open a claim with the carrier and send a replacement or a refund once the claim is resolved.
Returns and exchanges
Not the right fit? Size exchanges are free within 30 days, and unworn items with tags can be returned within 30 days. Details are in our refund policy and on the Shipping & Returns page.
Contact
FIDNOSHOP · 74 Linden Avenue, Darien, CT 06820, United States · fidnoshop@gmail.com